Shipping and Delivery

Delivery Information

Holiday Shipping Cut Off Dates

VIC, NSW, ACT, SA & QLD
Order by December 17, 2024 for Standard Shipping
Order by December 19, 2024 for Express Shipping

WA, NT, TAS & New Zealand
Order by December 15th for Standard Shipping
Order by December 16 for Express Shipping

Your products are shipped from our warehouse in Victoria. Standard Shipping orders will be dispatched from our warehouse within 2-4 business days, and Express Shipping orders will be dispatched within 1-3 business days. In busy trading periods, orders may take longer due to high volumes.

Once dispatched with Australia Post, expected delivery times for each region are as follows:

Free Shipping and Delivery

Enjoy the convenience of free standard delivery straight to your doorstep for all orders over $150 (within Australia)

Standard Delivery

For orders under the value of $150, a $9.95 standard delivery fee will apply (within Australia)

  • 1-3 business days Victoria
  • 2-6 business days NSW, ACT, SA & QLD metro and most regional areas*
  • 3-10 business days WA, NT, Tasmania*

Express Delivery

Need your order fast? Select Express Delivery at checkout and receive your parcel within 1-5** business days from dispatch (within Australia). A $14.95 flat rate applies.

  • 1-2 business days – Victoria
  • 1-3 business days NSW, ACT, SA & QLD metro and most regional areas*
  • 2-5 business days WA, NT, Tasmania*

International Delivery

Yes, we send internationally! Please allow 6-12 business days for your order to arrive. A $9.95 Flat Rate applies for New Zealand & $25.00 for the rest of the world.

Please note you may be responsible for additional charges for import and/or customs duties on your orders and will be responsible for paying these duties to release your order from customs upon arrival. 

Click & Collect

Click and collect is available at selected boutique and outlet stores.

Question

* Please note that the indicated delivery times are estimates only, based on the stock being dispatched from our warehouse. If your order is coming from a store delivery times may vary, depending on both the store location and the intended destination.
Delivery time frames are based on industry averages as provided by our carrier company Australia Post, please note that these are indicative only and subject to change. Review is not liable for any delays or missed deliveries advised by Australia Post.

** Please note regional areas will take longer to receive their express order. This service is not recommended for remote locations. 

*** For any parcel shipped outside of Australia, you as the recipient will be liable for all import duties, customs, handling fees and local sales taxes levied by the country you are shipping to. Payment of these amounts will be necassary to release your order from customs upon arrival. 

Once your order is dispatched you will receive an email containing a link to the Australia Post website, where the order can be tracked. Please note this may take 24 hours to update on the Australia Post website. 

Review Online is not responsible for lost/stolen parcels and compensation will not be provided. This includes if the customer has incorrectly entered the address on their order.

Click and Collect is available at selected Review boutique and outlet stores. Unfortunately Click and Collect is not available at Myer concessions. Please refer here for store locations.

Unfortunately, if your nearest store doesn't have stock it cannot be collected from that store. Click & Collect will only be available if the item is readily available.

We give customers 7 days from when their order is packed to collect it. However if you're needing extra time we can definitely accommodate. Just give the store you're collecting it from a call and let them know when you'll be able to come in, within a reasonable time of course!

Of course! You'll just need to contact either the store you're collecting from or email our customer service team at online@review-australia.com and let them know your order details and the name of the person collecting on your behalf. 

We want you to love your order but understand it may not be your perfect fit! You're welcome to return your Click and Collect order within 30 days of purchase. Read our full returns policy here.